Hello, I am writing today to share the wonderful experience I had with The Jewelry Exchange in Eagan. I called the day before, while looking at rings online for a possible engagement ring, or to design a piece with another 1ct diamond ring that I had. I spoke with Joseph on the phone for almost an hour, as he searched on the same web page with me to examine pieces that were interesting me. He was very knowledgeable about certain types of cuts of stones, and also which settings would work best for me and my lifestyle. I went in the next day, and spent another 1 1/2 hours looking at, and finally deciding to purchase a ring jacket, along with soldering my original piece and stone with it. With the wonderful help and design eye of the staff, everyone was so patient, and helpful in trying to get me exactly what I wanted in my price range, I walked out of there with the most absolutely perfect ring in my opinion, that anyone could ever want. I am extremely happy, and would go back there for future jewelry needs, and would also recommend my friends to this location. Thank you for helping me create the perfect wedding ring.
Following a rookie mistake of not insuring our original engagement ring diamond, we were forced to purchase a brand new one after we lost it six years later. As a temporary fix, we placed a cubic zirconia in the original semi-mount until it made financial sense for us to purchase again. Enter the Jewelry Exchange in Eagan, as we had heard that the merchandise was plentiful and the prices were reasonable, which indeed they were. My husband paid his first visit simply to view their stock and was so impressed that he left with a strand of pearls for me for mother's day (Lucky me!). My husband was additionally extremely happy with the service. I saw it for myself when we returned for our diamond and asked for Josh again. He was not pushy in the least and absolutely conformed to our needs both financially as well as to the type of diamond we were looking for. We are happy to have our diamond back and happy that Josh made our experience pleasant in finding the right one. Thanks Josh!