Name:Rena Man Hua Xie
Hometown:San Francisco, CA
Rena has been with The Jewelry Exchange family for 14 years. Rena is proud to provide honest knowledge and is committed to value and service.
My boyfriend went to The Jewelry Exchange in Redwood City to look for my ring. He was very nervous because every other place was intimidating and pushy. Lois greeted him and helped him select a beautiful diamond ring, not a traditional solitaire. My boyfriend fell in love with one particular ring. The problem would be finding a band because of the shape of the ring. After a little searching Lois came up with the perfect band to go with it. We both love it!! I was thrilled when he gave me the ring and even more when I saw the band. You would swear they were sold as a wedding ring set. The best part is that Lois never pressured him and made him feel relaxed. We will definitely go there for other purchases -- his wedding band and more. Great service at The Jewelry Exchange!
Today I lost a diamond out of one of my rings and had it repaired. The staff was very friendly and professional. When I got my ring back, it looked brand new and the diamond was replaced for one-fifth the price that I was quoted at the mall jewelry stores! They are wonderful for jewelry repair. The location is convenient if you know where you’re going. I am recommending The Jewelry Exchange in Redwood City to family, co-workers and friends.