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Real People Real Experiences
The Jewelry Exchange in Phoenix, Arizona

Because We Care

At the Jewelry Exchange, our customers opinions and overall shopping experience is as much an important role to us as our product itself. In order for us to continue providing the award-winning services the Jewelry Exchange has been known for, we need to hear from you.

Something On Your Mind?

This section has been created to provide our customers the opportunity to voice their opinions and/or share any experiences they have had with the Jewelry Exchange. Please don't hesitate, we would love to hear from you!

Location DetailsShare Your Jewelry Exchange Experience

The Jewelry Exchange in Phoenix, Arizona

12644 North 28th Drive, Phoenix, AZ 85029

★ ★ ★ ★ ★

Barry B. Jan 22, 2017

Saved me lots of money. I had a wonderful experience, getting what I wanted at half the price. I told Candice I would spend up to $10,000.00 but she did not push me to spend it, she kept telling me she was there to save me money and boy did she. Thank you, thank you thank you, now we can have a honeymoon too!

★ ★ ★ ★ ★

Finnegan M. Dec 9, 2016

My Dad and Mom first bought from Jewelry Exchange in San Francisco before moving to Phoenix. Jewelry Exchange has stores in most large cities in the U.S. and they guarantee that they have the lowest price or they will refund 120 percent of the difference. Since they import their diamonds directly, they also guarantee that their jewelry will appraise for double the purchase price. They manufacture their own jewelry and you can pick out the diamond that you want and a setting and they will prepare it for you in a few days. They bought an engagement ring from Jewelry Exchange which had one of the small diamonds come off the ring a few days after the one year warranty expired. They still fixed it for free!

★ ★ ★ ★ ★

Bill & Millie February 22, 2016

They were very courteous, knowledgeable, cooperative and the resizing was done in a timely manner. I would recommend the Jewelry Exchange to others.

★ ★ ★ ★

Stacey February 19, 2016

I had to have a piece of jewelry repaired and the help and professionalism was outstanding. David answered all my questions offered suggestions and made my visit; though it was an hour drive, not seem so bad. He went above and beyond and I will definitely go back through the years to purchase more jewelry. The customer service made my day!

★ ★ ★ ★ ★

Paul T. January 27, 2016

My fiancé and I were shopping for an engagement ring for a while now, we weren’t sure about the Jewelry Exchange at first, but it was worth a shot. When we went there the staff was friendly and made us feel very comfortable. Before we started looking at some diamonds the manager actually took the time to explain the difference in shapes and why some diamonds sparkle more than others. He explained to us what actually makes the diamond sparkle. We didn’t even know that there was even a difference; everywhere else just says the same old thing "isn’t this one nice". Dealing with someone that actually knows what he's talking about made us feel very confident in buying from The Jewelry thank you so much for all your knowledge about diamonds. I will defiantly recommend all my friends to go see you personally..

★ ★ ★ ★ ★

Tony F. January 15, 2016

Great place to buy diamonds!!! My fiancé and I recently purchased an engagement ring from your store and I just want to say thank you so much, we had been from jewelry store to jewelry store and I am so glad that we come to you guys. We had spoke with the manager there that explained more to us then anyone else did, come to find out we were clueless about diamonds and now I am the happiest women and showing off my beautiful ring.

★ ★ ★ ★ ★

Lily R. January 8, 2016

Best people and prices I found. I had so much fun, Candice is truly the best, we were laughing and having such a great time, she really made me feel comfortable, I was so nervous, I wanted to make sure I would have the right ring, one I want to wear for the rest of my life, after telling her what I was looking for she showed me a ring with no diamond in it, I couldn't see it but she explained we were going to customize the ring for me, she brought a diamond put it on top, now I have the most beautiful ring and Larry was very pleased with the price. Tell Candice we will be back for that anniversary band.

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